Privacy Policy

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

In order to provide you with the personalized recommended products, efficient customer service, and timely news notification, we record some information you’ve given previously from your visit to our site and your registration and browsing of our site.

We may collect the following information:

• name
• contact information including email address
• phone number
• billing and shipping address information
• IP, device information
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We collect Personal Information that you provide to us voluntarily and process it for the following purposes:

• To create your personal account at avyhair.com
• To complete transactions with you;
• To be able to contact you in the event of any problem with the delivery of your items;
• To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed;
• To know your needs and preferences and recommend personalized products;
• To develop, enhance, market and provide products and services to meet your needs;
• To process exchanges or product returns;
• To improve our services and respond to requests or complaints.

The Content & Frequency of our communication with you

For automatically triggered email, SMS, and App push notifications

We may send you a confirmation email or a SMS verification after you register with Avy Hair as well as service-related notifications as necessary.

For example:

• Your order confirmation email;
• Your address change confirmation email;
• Your payment confirmation email;
• Your order delivery notice;
• Your package logistics method changing notification;

The above list are closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will not be received again.

The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery.

How to delete my account:

Please refer to Right to Opt-out.

For manually group email or SMS, and App push notifications

To recommend such as personalized products,services,discounts,shopping and wearing tips,maintenance tips,updates of service policy and offers that may be of interest to you,including to send you such information by email,post or SMS

How to unsubscribe:

Please refer to Right to Opt-out.

Security

At avyhair.com, we respect and take the protection for your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Right to Opt-out

Delete my account

Avy Hair is committed to providing you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate.

Please contact Avy Hair customer service and they will reply you within 48 hours. All your information will be completely deleted from the server of avyhair.

No more emails or messages

If you no longer wish to receive the Company's promotional communications, you may opt-out by unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email.

You can unsubscribe from SMS by e-mailing our customer service at [email protected].

Data Security on avyhair.com

(1)How do we secure user’s information

avyhair.com incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site.

We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted.

Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware.

We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

While we use industry-standard precautions to safeguard your personal information, no data transmissions over the Internet can be guaranteed to be 100% secure.

Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. But we will do our best to protect your data security.

We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone. While to provide your better services, we do work with Third-party Partners.

You are responsible for maintaining the security and confidentiality of your avyhair.com user name and password.

(2)Working with Third-party Partners

Sometimes we must use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service.

We will sign a strict confidentiality agreement with third-party service providers. At the same time, strict encryption method will be used during data transmission.

Delivery

We have to provide your name, shipping address, email and phone number to partners such as DHL, USPS, EMS, UPS, Fedex etc in order to guarantee delivery of your orders.

Payment

We have to provide your credit card number to financial services organizations such as PayPal, credit card processors and issuers in order to process payments.

We may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

All the details about the payment method's usage and privacy terms are all accord with the policies of themselves. Fast links below for reference:

Paypal: Privacy Statement details>>

Klarna: Privacy policy details>>

ZIP: Privacy policy details>>

Stripe: Privacy policy details>>

Marketing

During your registration, you agree to receive promotion notification from us; you might be informed with new products, promotional announcements, special offers and services through EDM and SMS.

You may unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email. You can also email [email protected] and request to stop sending any promotion email or short message to you.

Data tracking and statistics

In order to enhance the user experience, we may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date,

with third parties such as advertising partners, and Google Analytics.

(3)You fully understand and clearly agree that we may authorize affiliates to process your personal data after signing a strict written data processing agreement.

(4)Corporate affairs and business affairs.

We may share personal data with all affiliated companies. In the event of merger, reorganization, acquisitions, joint ventures, assignment, spin-off, transfer or sell or disposition of all or any portion of our business,

including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.

Updates to Our Privacy & Security Policy

avyhair.com reserves the right to change the privacy and security claims of the site.

Any changes we have made to this Privacy & Security Policy can be found by visiting us online. When we do make changes, we will update the “Last Updated” date below. Where changes are viewed as more material,

we may attempt to contact you or we will post a notice on this website that we have made changes to this policy.

Contact Us:

Email:[email protected]

https://www.avyhair.com/form/contact-us

Our website :

https://www.avyhair.com